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One Washington librarian moved to Germany, but continues to support QuestionPoint. You could be on a safari in Africa and, if you had a question and Internet service, you could get help. Services used by Ask-WA Ask-WA at a glance More than 55 academic, public and tribal libraries in Washington participate in Ask-WA Funded by participating libraries and the Washington State Library through a grant provided by the Institute of Museum and Library Services Ask-WA libraries agree to contribute a certain amount of time each week to the virtual reference desk, based on the library's size and population served Related stories. And that wasn't going to happen! Through Ask-WA, "if those patrons want to download an e-book, they can get help from a distance. Since all QuestionPoint libraries cooperate, Washington library users can always reach a librarian even when Ask-WA libraries are closed. Some libraries choose to contribute evening and weekend hours, while others mostly contribute during the regular hours.

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Nono also recalls contributing on holidays when the library was closed, which she covered from home in her pajamas. Some libraries choose to contribute evening and weekend hours, while others mostly contribute during the regular hours. Some have used questions from transcripts to improve their website design. This allows her to contribute a few hours that are overnight in Washington but mid-morning in Germany. You could be on a safari in Africa and, if you had a question and Internet service, you could get help. However a library chooses to implement QuestionPoint and participate in Ask-WA, they are helping Washington library users find the information they need. Services used by Ask-WA Ask-WA at a glance More than 55 academic, public and tribal libraries in Washington participate in Ask-WA Funded by participating libraries and the Washington State Library through a grant provided by the Institute of Museum and Library Services Ask-WA libraries agree to contribute a certain amount of time each week to the virtual reference desk, based on the library's size and population served Related stories. And that wasn't going to happen! Several include an Ask-WA chat box on the catalog webpage when a search returns no results. Some of the large libraries in Ask-WA "scan for their patrons during all open hours," Nono explained. For example, the academic and public queues of QuestionPoint help librarians answer questions from users of specific library types. Because each library's users may have very different needs, finding one system that works for everyone could be a challenge. It really integrates with all the resources you are able to provide as a library. Through Ask-WA, "if those patrons want to download an e-book, they can get help from a distance. Since all QuestionPoint libraries cooperate, Washington library users can always reach a librarian even when Ask-WA libraries are closed. One Washington librarian moved to Germany, but continues to support QuestionPoint. Virtual reference is a "brilliant tool for helping people use e-books," commented Nono. She remembers logging into her public library's chat specifically for help with downloading an e-book after regular library hours.

Askwa

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Daibei

25.01.2018 at 10:12 pm
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Services used by Ask-WA Ask-WA at a glance More than 55 academic, public and tribal libraries in Washington participate in Ask-WA Funded by participating libraries and the Washington State Library through a grant provided by the Institute of Museum and Library Services Ask-WA libraries agree to contribute a certain amount of time each week to the virtual reference desk, based on the library's size and population served Related stories.

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